Ann Michaels & Associates is a marketing firm who helps companies of all sizes across North America in measuring and monitoring the customer experience. We have offices in Naperville, Illinois and Rock Hill, South Carolina.


Ann Michaels & Associates offers multiple customer experience measurement tools, including mystery shopping, customer feedback and satisfaction programs, and SafetyNet, which is a social media management service. We handle everything from getting businesses up and running with a social media program to monitoring online conversations and company reputations.


For more information on our social media management services, please visit our SafetyNet website. You can also learn more about Ann Michaels & Associates’ core services, please visit us at

Ann Michaels & Associates, Ltd.
Offices in Naperville, IL & Rock Hill, SC
Call toll-free: 866-703-8238